Its Confidential, safe, fast and effective

As you browse our site you will notice "LIVE CHAT" buttons placed thought out our pages for your convenience.

Our LIVE CHAT facility is effectively a live online text-based messaging system. You are calling our call centre in Dublin and are answered and replied too by members of our customer service team. This will help you get answers to your questions in real-time. This service is not sub-contracted to third parties.

Its technological foundation is instant messaging software which allows us to communicate with you as you perform other computer-based tasks. But if you prefer, you can still opt to call us on 1850 246 346 and speak directly to your customer service manager.

Our Goal is to improve your online experience by offering an interactive service solution to take you step by step through the navigation of our web sites and provide instant help should you loose your way.

At DBC Group, we want to give you the options to choose and select the methods by which you interact with us. Answering your questions quickly and promptly is a priority for us. You can activate this service any time 24/7 when visiting any of our web sites. Furthermore this chat service is designed to add social interaction and immediate responsiveness to your internet shopping experience.

We invite you to try our new client service solution which facilitates an efficient service resolution and fosters a world-class customer experience.